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Work as a team and strike early! 32 Perrys sales locations are now the 32 countries taking part in the 2022 World Cup. Only one team can win! These will be measured throughout the competition, starting from Sunday 14th November and throughout the World Cup, so every action you take from then counts to the performance of your team.
Welcome to the Perrys World Cup 2022! Various metrics have been selected that represent the different elements of the customers enquiry journey with us and these will be measured throughout the competition. Find out the nation you represent below.
You will be measured on certain elements of the lead handling process spanning both BDC and dealership sales team responsibilities. To score high you must be making the most of every opportunity passed your way. You do this by dealing with all your sales enquiries quickly and effectively, each and every time. Depending on how your BDC operators and your dealership sales team work together will determine the outcome of each of your World Cup fixtures.
Can you make it through the group stages into the knockout rounds or will your team be on the early plan home?
Each team (a combination of the BDC operators and dealership sales team) will be scored on a number of elements of the lead handling process across the two departments for each match. These have been chosen in order to improve speed of response and efficiencies when handling sales enquiries. The scores for each element are converted into points and these points are turned into goals. This provides a final score for each of the teams at the end of a fixture.
You will be measured on the day of your fixture on your previous 7 days worth of BDC data. The 3 elements that make up your overall score are:
Your points will be totalled up and for every 5thpoint you have earned you will score 1 goal. The goals will be totalled up for each team at the end of each match to see who has won or lost, or if there has been a draw. In this example it would be:
22 points (+1 goal) = 5 goals!
World Cup Winner - £2000 for a massive night out, event or whatever you want to do with it as a whole dealership team.
World Cup Runner Up - Dealership lunch on us. Whatever you want for lunch from wherever you want it from for everybody – and we mean everyone please! Order what you want and send us the bill – up to a maximum of £250.
Golden Ball - This will be awarded to the General Manager of the standout performance site during the tournament. The winner will be decided by Darren Ardron. They will also receive £50 amazon vouchers.
Golden Boot - This will be awarded to the top order taking sale executive measured over the entire tournament. They will also receive £50 amazon vouchers.
Golden Glove - This will be awarded to the best performing BDC Team Leader measured over the entire tournament. They will also receive £50 amazon vouchers
BDC Operators - Each operator will start with an amount of Amazon vouchers at each of the two phases of the world cup. An amount will be deducted for every time a lead has not been flagged as ‘Sent to site’ on the BDC system. They will receive whatever is left at the end of each of the two phases as a voucher amount.
Player of the Match - Each Regional Director will have a fund to reward standout individuals’ performances from specific fixtures. This is at their discretion and awarded on an individual basis by them.
To ensure everyone plays fairly the referees will be issuing yellow and red cards. Usual rules apply, 2 yellow cards equal one red card. Or, if the offence is serious enough then its straight to a red card.
The marketing team will be spot checking both call recordings, BDC and Reef data to ensure that what you are reporting in the systems is actually happening. Anybody caught trying to cheat the systems will end up in the referee’s book. If your team is issued a red card then unfortunately that’s your World Cup at an end for the whole team, you’re out.
Any yellow cards issued during the group stages will be reset if you make it through to the knock out stage and you can start with a clean sheet.